BuildMetricLab

Privacy Policy

Last updated: 24 June 2026

BuildMetricLab is operated by Brightscale Labs Limited, a company registered in England & Wales (United Kingdom). This Privacy Policy explains how we handle information for visitors located in the United States, including the rights of California residents under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

What we collect

What we do not do

International data transfer

Because Brightscale Labs Limited operates from the United Kingdom, any voluntary feedback you send may be processed on servers located in the UK or European Economic Area. By contacting us you consent to this transfer. We do not need to transfer the anonymous analytics ping anywhere — there is no personal data inside it.

Your rights under California law (CCPA/CPRA)

If you are a California resident, you have the right to:

You may also designate an authorized agent to make a request on your behalf.

Your rights under other US state privacy laws

Residents of states with comprehensive privacy laws — including Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), Texas (TDPSA), Oregon, Montana, and others as those laws come into effect — generally have access, correction, deletion, portability, and opt-out rights similar to CCPA. Contact us using the address below to exercise any of them.

How to exercise your rights

Email contact@brightscalelabs.com from the address you would like us to verify against. We respond to verifiable consumer requests within 45 days as required by California law (extendable by a further 45 days where reasonably necessary, with notice).

Retention

We retain feedback messages only as long as needed to respond and maintain a basic service-quality record (typically 24 months), then delete them. The anonymous analytics ping is retained in aggregate form only.

Changes

We may update this policy when our practices change. The "Last updated" date at the top reflects the current version.